FAQs

Frequently Asked Questions (FAQs)

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.

How long does shipping take?

Shipping times vary depending on your location:

  • Domestic orders: Typically, shipping takes between 3–7 business days.
  • International orders: Depending on the destination, it may take 10–20 business days. Please note that processing times can take 1-3 business days before shipping.

Do you offer international shipping?

Yes! We ship internationally to most countries. Shipping fees and delivery times will vary depending on the destination.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email so you can track your order in real-time. HERE

What is your return policy?

We offer a 30-day return policy. If you're not completely satisfied with your purchase, you can return the item(s) within 30 days of receiving your order for a full refund or exchange. Items must be unused and in their original packaging.

How do I initiate a return?

To start a return, please contact our customer support team at Officaldealsondollars@gmail.com  with your order number and reason for return. We will guide you through the process.

What do I do if I receive a damaged or incorrect item?

We sincerely apologize for any inconvenience! Please contact us immediately at [your support email] with your order number and a photo of the damaged or incorrect item. We will make it right.

Can I change or cancel my order after it's been placed?

We process orders quickly, but if you need to make changes or cancel an order, please contact us as soon as possible at Officaldealsondollars@gmail.com. If the order has not been shipped yet, we will do our best to accommodate your request.

9. Do you offer any discounts or promotions?

Yes, we occasionally run promotions and offer discounts. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers!

10. How can I contact customer support?

You can reach our customer support team via email at Officaldealsondollars@gmail.com  or use the contact form on our website. We aim to respond within 24 hours.